PK Firearms Customer Service

PK Firearms is located in south central Illinois and was established in 1991, as a small home-based sideline business dealing in parts and accessories for the AR15 rifle.  In 1996 we started selling our products at a few gun shows in the midwest.  By the year 2000 we were doing 40 shows a year and had went from renting two tables to ten.  We have traveled, and sold these products at gun shows in Illinois, Indiana, Ohio, Michigan, Pennsylvania, Missouri, Kansas, Oklahoma, Iowa, Wisconson, Kentucky and Tennessee.  Needless to say, beating up and down the highway, 40 plus weekends a year has taken a toll on me, my employees and the day to day operations of the gun shop.  PK Firearms has also been doing a modest amount of mail order business during this same time and have decided to move foward, and expand this side of the business with our new Website.  While we are going to continue doing gun shows, as we have made many friends and an endless list of loyal customers, we are just wanting to cut back on some of the travel, and spend more time at home with family, friends and in the gun shop.  Today our product line of parts and accessories for the family of AR15 rifles is one of the largest selections available anywhere.  While there may be a few bumps in the road ahead with the launching of our Website, I, along with all the employees at PK Firearms ask for your patience and understanding as we move forward, making new friends and providing you, the customer, with the best selection of quality parts and accessories.   

1. Via our websites shopping cart, customers can use either Visa, Mastercard, Discover or American Express credit or debit cards with NO surcharge.

2. You can phone the shop and place your order using your credit or debit card.

3. You can mail your order in along with certified check or money order to the shop. (It is advised to call the shop first to verify availability) For personal and company checks, please allow 10 banking days after receipt for clearance of funds before your order is processed.

4. All orders delivered to addresses within Illinois will be charged 6.25% sales tax.

NO INTERNATIONAL SALES.

Orders up to $100.00  = $6.00

$100.01 to $200.00  = $8.00

$200.01 to $300.00  = $10.00

$300.01 to $400.00  = $12.00

$400.01 to $600.00  = $14.00

$600.01 to $800.00  = $16.00

$800.01 to $1000.00  = $18.00

$1000.01 and above = $20.00

Most shipping is US Priority Mail and includes insurance.

All orders delivered to addresses within the state of Illinois will be charged 6.25% sales tax.

1. All products are new and under warranty. Once product is used, please contact manufacturer for product defects.

2. All returns must be requested by Phone or Email within 7 days of delivery.

3. All returns must have a Return Authorization Number assigned to them.

4. The item must be new, unused and in the original packaging.

5. Shipping cost for returns/exchanges are not reimbursable.

6. Non-defective returns are subject to a 15% restocking fee.

All information collected by PK Firearms is used soley for the purpose of processing your orders. None of this information will be sold or given to any other parties. Our secure servers will protect your information using advanced encryption and firewall technologies.

P. K. Firearms, cannot know all of the local, state, and federal laws for all the  products we sell.  Therefore, it is the responsibility of the Buyer to ascertain and obey all applicable local, state, and federal laws in regard to possession and use of any products that we sell.  When placing an order, the BUYER represents that he or she is of legal age and that the products will be used in a legal and lawful manner.

PK Firearms

RR 1   Box  27

Shelbyville, Illinois  62565

Telephone: 217-774-5810

Fax: 217-774-5814

Sales@pkfirearms.com